at&t and my iPhone robbed me of $1300

What follows is a story of one chick whose been on the receiving end of some bad bad customer “service.” I wish I hadn’t called. If you can help me pay the insane bill (paypal nosh [at]subvert[dot]com) I shouldn’t have to pay (since I didn’t knowingly order or use these services)  or have the email of a Sr VP of  customer service at Apple or at&t, that would be great. (If I can get the credit from at&t I deserve,  I will return every paypall-ed dollar to you).

I went to visit my family for Passover last month in Toronto. I called at&t while still in the U.S. to ask if there was a way to use my iPhone as a PDA/camera only in Canada. I should place my iPhone on airplane mode so as not to incur charges. He said no.

Let me warn you now, iPhone travelers, that the correct answer is yes.

Continue reading…